We want to make your buying experience with the Guitar Hangar a trouble free one. We want you to tell all your friends about us and have them shop here as well. In reality, nobody bats 1000% all the time but we strive to and if you are a reasonable person, you will always find us trying to be fair to all parties involved. We firmly believe that word of mouth is the best advertising there is and we are committed to making you happy! You can return your purchase from The Guitar Hangar in its original condition for an exchange up to 7 Days from receipt of merchandise with no questions asked and no penalty. Shipping, credit card or paypal fees and deposits for special orders or layaways are nonrefundable. Special Orders, layaways and consignments are non cancelable and non returnable as we are buying them in advance for you, but we will do our very best to work out any unforeseen glitches! 24hr approvals can be arranged but must be done so in advance. All returns must be arranged in advance with the Guitar Hangar and given a return authorization number. Any return after 7 days is subject to a 25% restocking fee or may be refused depending on the situation. The Guitar Hangar is not responsible for typographical errors posted on the website. Rest assured that we are here to help you get the guitar of your dreams, not to turn your dream into a nightmare. Please let us know if there is anything we can do to make your experience with us a better one. We love feedback!! Check out our Testimonial Page for some comforting feedback from some of our many customers! I will do my very best every time. You have it in writing!

Rick Tedesco